AI Assistant

Knowledge sources

Zendesk Help Center

Your mate reads your published Zendesk help articles.

01What it does

Published articles, indexed and cited

Point the platform at your Zendesk Help Center and your mate indexes the published articles, answers with the article cited, and re-reads them on a schedule.

02How to switch it on

  1. Give the platform your Zendesk subdomain.

  2. Check the articles it indexed in your knowledge.

  3. Publish a version and ask a question only an article can answer.

03What it needs

Your Zendesk subdomain — published articles are read without a token.

  • ZENDESK_SUBDOMAIN

04Questions

Meet your mate on your own site first

Type your address on the home page and talk to the assistant AI Assistant builds from your own pages, then switch on the channels your customers use.